Please read these rules, so you can be informed about our conditions applied during your stay.
These rules must be obeyed at all times, in order for all our guests to feel comfortable and in keeping with our internal regulations.
RULES
Check-in from 15hrs.
Check-out until 12hrs
In case of requesting Early Check in or Late Check out, the corresponding Fee must be paid. These, in turn, are subject to availability.
La Hora de entrada del Early Check in será a partir de las 10h. (En caso de exceder el límite de horas se considerará el cobro de una noche adicional).
The Late Check Out Time will be until 5:00 p.m. (In case of exceeding the limit of hours, the charge of an additional night will be considered).
Visitors are not allowed inside rooms.
The entry of alcohol and illicit substances is not allowed.
In the case of foreign tourists, they may be exempt from paying VAT (local tax of 19%), showing a passport, proof of entry into the country (not older than 3 months) and paying in dollars.
To request Company Invoice, you must provide the relevant information to Reception. This will be sent within no more than 24 hours.
The entry of any type of weapon is not allowed.
Keep quiet after 00h.
No smoking inside the rooms and common areas – only allowed on the patio.
Respect the capacity of common areas and physical distancing.
Mandatory use of a mask, except in dining rooms and outdoor spaces.
Pets are prohibited.
Breakfast between 8:00 to 10:30.
The reservation will be paid at the time of registration (Check in). Important: In case of non-compliance with the rules, it may be decided: not to extend the reservation, reserve the right of future admission and/or expel from the Hotel.
Regarding personal items of high commercial value and electronic items, the passenger must always keep custody of these and use the safe, since the hotel will only compensate for losses due to verifiable theft/theft occurring in our facilities (rooms or safe ) for a total of 500USD maximum per person in demonstrable assets. Theft in common areas or outside the Hotel is excluded. Do not leave valuables in the car when using the hotel parking lot.